19 Nov Marks & Spencer stores to stay open until midnight in run-up to Christmas
undreds of Marks & Spencer stores will stay open up to midnight in the last few days before Christmas to help customers spread out their shopping trips.
Around two thirds of branches – close to 400 in total – will trade until 12am on the 21st to the 23rd of December “helping ensure colleagues and customers have the time and space they need to social distance.”
They will include nearly all of the food-only stores, and combined clothing and food stores on retail parks. Those not opening until midnight will close at 10pm.
The move comes the day after business leader Ros Morgan, chief executive of the Heart of London Business Alliance, called for West End stores to be allowed to stay open until at least 11pm during December.
Sacha Berendji, M&S’s retail, operations & property director said: “We want our customers to be able to shop with confidence this Christmas, which means supporting social distancing in our stores and minimal queueing outside as the weather gets colder.
“To help with this, our Sparks Book & Shop service is now live at every store and we’ll be operating our longest ever opening hours just before Christmas to help customers purchase everything they need to make the big day special – however they are celebrating – whether it’s picking up the turkey, or collecting a last minute present they’ve ordered online.
“Along with the wider industry, we continue to ask for Sunday trading hours to be extended to help us increase our capacity to serve everyone safely this festive season.”